And turning back now to the Minister of Foreign Affairs and Immigration's appearance on UNCUT, there's been quite a lot of criticism around the absence of an online application system for the immigration department.

Still, despite other ongoing e-governance initiatives and even the Amnesty program going online… applying for a passport remains strictly old school: reach early, and stand in line for HOURS.

Jules Vasquez asked Minister Courtney why the Department is not moving to ease frustrations with online appointments:

Tags Courtney