And, apart from an 0-800 number, the self service portal will soon be built out to include a number of paper based forms:
Ward McGregor, CIO, SSB
"Early September, you'll be able to go online, once you have a portal account, go online, click on that link, you'll see a benefits link and fill in the form. What we're trying to do is ensure when you go online and fill that online form, it forces you to put in all the information you need to process your benefits. So, that's the first thing you'll see, the next thing that will be coming up in a few weeks after that, probably towards the end of September will be the employer portal, so we have obviously employer stuff, the sickness benefit, maternity benefit, invalidity, pretty soon those things will be available to you on the portal."