If You’re Light Still Isn’t Working...

And, if you see your neighbor has electricity - and you don't - well there may be another problem. Burrell explained what may be wrong in your case:

Vonetta Burrell, Corporate Communications Manager, BEL

"We do apologize to some customers who may see their neighbours having power, but they don't. Those areas are the ones which we have to make specific repairs to low voltage lines. Another factor that customers might be experiencing who are unable to be reconnected is that of damage service entrances and that's the connection to your home from BEL's system. Some people who have sustain damages to that infrastructure that's necessary connection they may need to seek the assistance of licensed electrician to assist with those repairs."